Privacy Policy

1. Introduction

Code Cave Enterprise Solutions Pty Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This privacy policy outlines how we collect, use, store, and disclose your data in accordance with the Protection of Personal Information Act (POPIA), 2013 when you use our website codecave.co.za or interact with our services.

2. What Information We Collect

Information you provide directly (e.g. via our Contact Us form):

• Full Name
• Email Address

Other information we may collect:

• Company name and role/title (if provided)
• IP address and browser data
• Pages visited and time spent on the website
• Any message or request submitted through our contact form

3. How We Collect Your Information

• When you complete our contact form
• When you communicate with us via email or phone
• Automatically through cookies and website analytics

4. Why We Collect Your Information

• Respond to your inquiries and messages
• Provide you with information about our services
• Improve our website and user experience
• Comply with legal obligations

5. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Internal team members who need it to respond to your request
• Trusted third-party service providers who support our operations (e.g. website hosting, analytics)
• Government or law enforcement if required by law

6. Your Rights

Under POPIA, you have the right to:

• Access your personal data
• Correct or update your data
• Request deletion of your data (subject to legal and contractual obligations)
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator

7. Data Security

We implement reasonable security safeguards to protect your information from unauthorized access, loss, or misuse.

8. Retention of Data

Your personal data will be retained only for as long as necessary to fulfill the purpose it was collected for, or as required by law.

9. Cookies

Our website uses cookies to enhance functionality and track user behavior for analytical purposes. You can manage or disable cookies through your browser settings.

10. Third-Party Links

Our site may link to other websites. We are not responsible for their privacy practices or content.

11. Contact Us

If you have any questions or would like to exercise your rights, please contact our Information Officer: